Augmedix Unlocks Time for Patient Care: The AI Scribe Solution Every Executive Should Know
Feature Categories
What is Augmedix?
Augmedix leverages ambient AI technology to transform clinician-patient conversations into structured, accurate, and comprehensive medical notes. By integrating real-time transcription with natural language processing, Augmedix enables clinicians to focus more on patient care and less on documentation. The platform offers various tiers, including:
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Augmedix Go: A self-service, AI-driven scribe that drafts high-quality notes, allowing clinicians to handle their own editing, coding, orders, referrals, and other post-visit EHR tasks.
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Augmedix Assist: Includes all features of Go, plus additional support with editing AI-drafted notes, coding, orders, AVS, data entry, referral letters, and more. Notes are ready for sign-off within 1 hour.
Augmedix’s solutions are tailored to different needs and budgets, aiming to enhance clinician-patient interactions by reducing administrative burdens.
Why Leading Healthcare Teams Trust Augmedix
- HITRUST certified and HIPAA compliant with enterprise-grade security standards
- Trusted by HCA Healthcare, the nation’s largest hospital chain, for broader ER rollout
- Raised over $107 million in total funding since founding in 2013
- Successfully went public through reverse merger with Malo Holdings in 2020
- Completed $40 million IPO debut on NASDAQ in 2021
- Acquired by Commure in October 2024 for $139 million
- Stockholders received $2.35 per share in cash upon completion of acquisition
- Previously traded on NASDAQ before delisting following Commure merger
- Emphasizes minimal disruption to existing clinical workflows
- Claims to save clinicians 2-3 hours per day and increase productivity by up to 20%
- Offers multiple AI-driven documentation solutions tailored to diverse clinical needs
- Founded in 2013 and originally utilised Google Glass technology for medical scribing
Features
Deployment Time and Ease of Use:
Pilot / PoC: 2–6 weeks (connect telehealth/EHR, credentialing, initial clinician onboarding, and small cohort testing). Small production (single specialty/clinic): 1–3 months (ramp to steady-state volumes, workflow alignment, QA cadence). Enterprise roll-out (multi-site): 3–9 months based on number of clinicians, specialties, EHR configurations, and regional compliance requirements. Operational integration: requires EHR user provisioning, secure audio routing, privacy/conset workflows, and clinician scheduling alignment. Typical clinician orientation 30–90 minutes plus 1–2 weeks of live coaching for cadence adoption. Maintenance & governance: ongoing QA and feedback loops (recommended: weekly QA initially, moving to monthly), with a small ops team (1–3 FTEs per dozens of clinicians) to manage exceptions, onboarding, and performance metrics.
Website:
https://www.augmedix.com
Therapeutic Area:
Applicable across multiple specialties, including primary care, emergency medicine, and various subspecialties, enhancing documentation efficiency in diverse clinical environments
Scalability:
Designed to scale across various healthcare settings, from small practices to large hospital systems, accommodating a wide range of clinician volumes
Competitive Comparisons:
Peer set: ambient scribe vendors, AI-only documentation tools, and EHR-integrated dictation/voice-capture solutions. Augmedix strengths Hybrid human+AI model yields high accuracy and immediate reliability vs pure-AI note generators—important for risk-averse clinical settings. Mature operational playbook for large ambulatory deployments (scheduling, QA, surge coverage) reduces implementation friction. Provider experience focus: results in measurable clinician time-savings and high user-satisfaction when change management executed well. Where competitors may win Pure-AI solutions can be lower-cost and faster to deploy but require additional clinician review and have higher initial error rates. In-house scribes or local contract services offer deeper specialty familiarity and potentially lower per-encounter costs in very high-volume, niche specialties. Integrated telehealth platforms with embedded voice capture may reduce integration steps for organizations already standardized on those vendors. Net positioning: best for organizations seeking rapid, reliable documentation lift with enterprise-grade QA and human oversight—preferred where accuracy and compliance are prioritized over lowest possible cost.
Unique AI Model Capabilities:
Core offering: ambient clinical documentation platform combining live human scribe services with AI-assisted speech-to-text, contextual note generation, and EHR integration. Hybrid model: real-time NLP + human-in-the-loop editors produce clinical notes, orders, and visit summaries; AI accelerates drafts while humans ensure accuracy and guideline compliance. Multimodal context capture: integrates audio from telehealth or room microphones with EHR context (medications, problem list), enabling contextualized note drafting and smart suggestions. Automation features: templated SOAP/outpatient visit generation, order/medication suggestion flags, encounter coding assistance (CPT/ICD suggestions), and visit-level QA workflows. Throughput & scale: supports busy ambulatory clinicians — single scribe/agent can handle 4–10 15–30 minute encounters per hour in live workflows depending on visit complexity and modality (telehealth vs in-person). Accuracy bands (post human-review): final note accuracy and clinical correctness expected >98% (human-reviewed output); AI-only pre-edits reduce human scribe editing time by 30–60% depending on complexity.
Integration and Compatibility:
Augmedix integrates with major EHR systems, including Epic, Cerner, and Athenahealth, ensuring seamless documentation workflows
Key Use Cases/ Target Users:
Clinicians seeking to reduce documentation time Healthcare organizations aiming to improve EHR efficiency Medical practices looking to enhance patient care through reduced administrative tasks
Pricing Model:
Contact for pricing. Augmedix offers a range of products tailored to different needs and budgets
Supported Data Types:
Real-time audio recordings (clinician-patient conversations) Transcribed text notes Structured EHR data (e.g., demographics, medications, problem lists) Coding and billing information
Operational & Financial Impact:
Clinician time savings: typical reported productivity gains: 20–50% reduction in documentation time per clinician (varies by specialty and baseline admin burden). Net effect: clinicians can reclaim 0.5–2.0 hours/day for direct patient care or reduced after-hours charting. Visit throughput & revenue: improved documentation efficiency can enable 5–20% more outpatient visit capacity or reduce overtime/crossover documentation costs—translated into revenue upside or cost avoidance depending on scheduling. Burnout & retention impact: administrative burden reduction contributes to lower burnout risk; programs typically target 10–30% reduction in documentation-related burnout indicators in 6–12 months. Cost model & ROI: Per-clinician annual cost (service + tech) varies widely; benchmark pilots often show payback within 6–12 months when accounting for reclaimed clinician time or reduced locum/overhead coverage. Program spend bands (illustrative): pilot implementations commonly start in the $30k–$150k range (per clinic cohort), full ambulatory programs scale to $300k–$2M+ annually depending on seat counts and service SLAs. Quality & compliance benefits: standardized documentation reduces missing elements and coding leakage; expected improvements: coding capture uplift 5–15% and reduction in documentation-related denials and chart deficiencies.
Deployment Model:
Cloud-based SaaS platform
Top 3 Pain Points Augmedix Fixes in Healthcare
| Problem | How Augmedix Solves It |
|---|---|
| 1. Clinician Documentation Burden | Uses AI and human-assisted scribes to automatically capture clinical encounters, reducing time spent on notes. |
| 2. EHR Inefficiencies & Data Gaps | Integrates directly with major EHRs to ensure accurate, structured, and complete patient records. |
| 3. Lost Revenue from Coding Errors | Provides coding and billing support, helping capture all billable encounters and optimize revenue cycle. |
Feature Category Summary: Augmedix
| Feature Category | Summary |
|---|---|
| Regulatory-Ready | Complies with healthcare regulations; no FDA clearance required as it is not a medical device. |
| Clinical Trial Support | Supports clinical trial documentation and reporting, not trial design or recruitment. |
| Supply Chain & Quality | Not applicable. |
| Efficiency & Cost-Saving | Automates documentation to reduce clinician burden and improve workflow efficiency. |
| Scalable / Enterprise-Grade | SaaS solution deployed in large healthcare systems with strong compliance. |
| HIPAA Compliant | Fully HIPAA compliant for patient data privacy and security. |
| Clinically Validated | Clinically validated for documentation accuracy and workflow improvements. |
| EHR Integration | Integrates with major EHR systems to facilitate clinical documentation. |
| Explainable AI | Provides transparency through clinician review and control of AI-generated notes. |
| Real-Time Analytics | Real-time documentation generation; broader analytics not provided. |
Quick Risks & Limitations: Augmedix
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Privacy & consent: ambient audio capture and transcription require robust consent workflows, local policy alignment, and secure data handling.
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Speciality variability: documentation complexity varies—procedural specialities with heavy operative detail may need tailored scribe workflows and higher human oversight.
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Workflow dependency: realised benefits depend on scheduling discipline (consistent encounter cadence) and clinician willingness to adopt ambient workflows.
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Cost sensitivity: the hybrid human model carries a higher per-encounter cost than pure-AI alternatives—procurement should model trade-offs between accuracy, clinician time saved, and recurring service fees.
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